Privacy Policy

GENE & GENE

1. Introduction
As Gene & Gene Biotechnology Software and Trade Limited Company ("Gene & Gene"), we value the privacy of our users and the protection of their personal data. This Privacy Policy provides information on how personal data collected through our website (https://geneandgene.com) is processed, stored, and protected.

2. Data Collected
If you use our services through the website, we may collect the following types of data:

Identity Information: Name, surname, date of birth
Contact Information: Email address, phone number, address
Genetic Data: Genetic information obtained from DNA samples
Health Information: Athletic background, current health status (as declared by the user)
Technical Information: IP address, cookie data, device information

3. Method of Data Collection
Data is obtained through methods such as users filling out forms on the website, placing test kit orders, contacting customer service, and submitting samples for analysis.

4. Purposes of Data Processing
The collected data is processed for the following purposes:

To provide a personalized athlete aptitude report through genetic analysis
To fulfill our legal obligations under applicable regulations
To contact you for research purposes (via phone, SMS, or email)
To measure and improve patient satisfaction following the receipt of health services
To respond to your inquiries or complaints regarding our services
To manage customer relationships and provide support services
To ensure compliance with legal obligations
For statistical analysis and R&D purposes (with anonymized data)
To improve user experience

5. Data Storage and Protection
Personal data shared with Gene & Gene is under the supervision and control of Gene & Gene. As the data controller, Gene & Gene is responsible for establishing the necessary organizational structures and taking and implementing the technical measures required to protect the confidentiality and integrity of data, as per applicable legislation. In line with our awareness of this responsibility, we periodically conduct penetration tests in accordance with national and international technical standards for data privacy and continuously update our data processing policies.

6. Data Sharing
In accordance with the Basic Law on Health Services No. 3359, the Decree Law No. 663 on the Organization and Duties of the Ministry of Health and Affiliated Institutions, the Regulation on Private Hospitals, the Regulation on the Processing and Protection of the Privacy of Personal Health Data, and other relevant legislation:

Your personal data may be shared with parties specified in the informed consent form you accept for research participation;
Within the framework of ensuring an appropriate level of security under the PDP Law and relevant health legislation;
For the purpose of enabling relevant units to carry out the necessary work to allow data subjects to benefit from products and services offered by our organization;
For the fulfillment of administrative and financial activities of our organization;
For ensuring and monitoring physical security in our organization’s buildings;
For carrying out legal, financial, and compliance processes;
For conducting business with ministries, judicial authorities, private insurance companies, our direct/indirect domestic/foreign shareholders, subsidiaries and/or affiliates, auditors, consultants, business partners, and contracted service providers both within the country and abroad;

Your personal data may be transferred in accordance with the conditions and purposes of data processing stated in Articles 8 and 9 of the PDP Law.

7. User Rights
Under the PDP Law No. 6698, users have the following rights:

To learn whether their personal data is being processed
To request information if it has been processed
To learn the purpose of processing and whether it is used accordingly
To know third parties to whom the data is transferred domestically or abroad
To request correction if the data is incomplete or incorrect
To request deletion or destruction of personal data
To object to data processing
To request compensation if damages arise from unlawful data processing

To exercise these rights, you may contact us at [hello@geneandgene.com].

8. Cookies
Our website uses cookies to enhance the user experience. You can control or disable the use of cookies through your browser settings at any time.

9. Changes to the Policy
This Privacy Policy may be updated based on legal regulations or service content. Updates become effective as of the date they are published on our website.

10. Contact
For any questions, suggestions, or requests, you may contact us at:

Gene & Gene Biotechnology Software and Trade Limited Company
Address: Fevzipaşa Mah. Mercimek Cad. E-Blok 13-14 No/49/14 Didim/AYDIN
Email: hello@geneandgene.com